Support

Help and assistance for GS-Soft games

📧 Contact Us

Need help or have questions? We're here to assist you!

Email Support: info@gs-soft.it

Response Time: We typically respond within 24-48 hours

❓ Frequently Asked Questions

Q: On which platforms are your games available?

Currently, our games are available on Google Play Store for Android devices. We're working on bringing our games to the Apple App Store for iOS devices soon!

Q: Are your games free to play?

Yes! All our games are free to download and play. We may include optional in-app purchases or advertisements to support development.

Q: How do I report a bug or technical issue?

Please email us at info@gs-soft.it with details about the issue, including your device model, OS version, and steps to reproduce the problem.

Q: Can I request a feature or suggest improvements?

Absolutely! We love hearing from our players. Send your suggestions to info@gs-soft.it and we'll consider them for future updates.

Q: How do I delete my game data?

You can clear game data through your device settings: Settings → Apps → [Game Name] → Storage → Clear Data. Note that this will reset your progress.

🔒 Privacy Policy

Last Updated: November 1, 2025

Information We Collect

GS-Soft is committed to protecting your privacy. Our games may collect:

How We Use Information

We use collected information to:

Data Security

We implement industry-standard security measures to protect your data. We do not sell or share your personal information with third parties for marketing purposes.

Children's Privacy

Our games are designed for general audiences. We do not knowingly collect personal information from children under 13 without parental consent.

Your Rights

You have the right to:

For privacy-related requests, contact us at info@gs-soft.it

📜 Terms of Service

Last Updated: November 1, 2025

Acceptance of Terms

By downloading and using our games, you agree to these Terms of Service. If you do not agree, please do not use our games.

License

GS-Soft grants you a limited, non-exclusive, non-transferable license to use our games for personal, non-commercial purposes.

User Conduct

You agree not to:

Intellectual Property

All content, trademarks, and intellectual property in our games are owned by GS-Soft. Unauthorized use is prohibited.

Disclaimer

Our games are provided "as is" without warranties. We are not liable for any damages arising from game use.

Changes to Terms

We may update these terms at any time. Continued use of our games constitutes acceptance of updated terms.

🍎 Apple App Store

We're excited to announce that our games are coming to the Apple App Store soon!

Release Status

We are currently preparing our games for iOS devices. Follow us for updates on availability.

App Store Requirements

Our iOS versions will meet all Apple App Store guidelines, including:

Compatibility

When released, our games will support:

Want to be notified when we launch on iOS?

Email us at info@gs-soft.it to join our waiting list!

đŸ› ī¸ Technical Support

Troubleshooting

Game crashes or freezes
  • Ensure your device meets minimum requirements
  • Close background apps to free up memory
  • Update to the latest game version
  • Restart your device
Leaderboard issues
  • Check your internet connection
  • Ensure you're signed in to Google Play Games (Android)
  • Scores may take a few minutes to update
Sound or audio problems
  • Check device volume settings
  • Verify that silent/vibrate mode is off

â„šī¸ About GS-Soft

GS-Soft is an independent game development studio passionate about creating engaging mobile gaming experiences. Founded with the mission to bring fun and accessible games to players worldwide, we focus on innovative gameplay mechanics and polished user experiences.

Our team is dedicated to continuous improvement and player satisfaction. We actively listen to community feedback and regularly update our games with new features and improvements.

Company: GS-Soft

Location: Italy

Email: info@gs-soft.it

Website: gs-soft.it

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